Step-by-step: Find Canon PIXMA Model Number from the Serial Number

Follow these simple steps to find your Canon PIXMA model number using the serial number — beginner friendly, short lines, and helpful for setup on ij.start.canon.

How to Find Your Canon PIXMA Model Number from the Serial Number

Step 1 — Find the serial number sticker

  • Look for a white/black sticker on the back, bottom, or inside the printer.
  • You may need this later on ij.start.canon.

Step 2 — Note or photograph the serial number

  • Write it down or take a photo to avoid mistakes.

Step 3 — Check the sticker for the model first

  • Many Canon PIXMA printers already show the model number (example: PIXMA MG2570S).
  • You can enter this model number on ij.start.canon to get drivers.

Step 4 — Search the model using the serial (quick web try)

  • If the sticker only shows the serial:
  • Search on Google or Bing:
  • "Canon S/N XXXXXXXXX model"
  • Sometimes websites match serials to models.

Step 5 — Use Canon support pages

Step 6 — Contact Canon support (if needed)

  • If online search does not help, contact Canon support (phone/chat/email).
  • Give the serial number—they will identify the exact PIXMA model.

Step 7 — Check the box/manual or purchase receipt

  • If you still have the box, manual, or invoice, the model number is printed there. You can use it on ij.start.canon for installation.
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